Frequently used FAQ
1. The ice machine doesn`t start
- Poor contact of socket.Replace the socket.
- Ice storage bin is full of ice.Remove the ice, the machine will run automatically.
- The cover of ice tray does not reset.Adjust the cover to make it reset free.
2. The ice machine stops after running
- The water supply has not been opened or not connected firmly.Recheck the water supply.
- The ice maker is not positioned horizontally.Adjust the foot and place it horizontally.
- High temperature/ high pressure warning.Check whether the fan is working, check whether the compressor is working, and clean the condenser dust.
3. Insufficient ice production
- Not cleaned for more than two months.Open the front panel and clean the condenser.
- High water temperature (happens in summer).
- Ambient temperature is too high.open windows for ventilation.
